The Protocol.
Engineering requires constraints.
This is how we ensure predictable outcomes in an unpredictable world.
Phase Gates
We do not "figure it out as we go". Every project is strictly sequenced into four distinct gates.
We do not proceed to the next gate until the current one is signed off.
Clarity
The most expensive mistake in software is automating a broken process.
If you cannot explain your current manual process in plain English, we will not build it. We often pause engagements during Diagnosis because clients realize they don't know how their business works.
Liability
We are the architects. You are the owner.
We Own
- • Code Quality
- • Security
- • Reliability
- • Infrastructure
You Own
- • Business Logic
- • Pricing Models
- • Approval Rules
- • Profitability
If you ask for a pricing engine that loses money, we will build a robust engine that efficiently loses you money. We challenge assumptions, but the logic is yours.
Chaos
"Can we just add this one thing?"
The answer is usually yes, but not right now. Scope creep is the enemy of launch. Any change requested after Gate 02 (Approval) resets the timeline and incurs a change fee.
Features added in a rush break systems in leisure.
Support
Software breaks. APIs change. Servers go down.
The Stabilization Warranty
For 30 days after Handover, we fix any direct bugs in our code for free. If the system behaves differently than the Architecture Document, it is on us.
/// NO QUESTIONS ASKED